Bio
I'm a social media strategist for an interactive advertising agency, with a background in communications and public relations. My opinions are my own and don't represent Media Two.December 2010
You are browsing the archive for December 2010.
New Year’s Resolution for Your Strategy
As the year wraps up, and we look forward to another, I’ve been looking at strategy for clients. This is time to look at what’s happened over the past year. Identify what has worked, and what hasn’t. See what we can tweak to make this year better than last. What I’ve learned from this process, [...]
Media Two Social’s Video #FollowFriday for December 17th 2010
I first shot this video for the Media Two blog Media Two Point {oh!}. They’ve been awesome enough to let me repost it here. After the first #snOMG event of the season, we took to the ping-pong table to to film another #FollowFriday episode. If you can’t see the video, you can watch it at Media [...]
Social Media Customer Service Win
I say it all the time. Customer service is so important in social media. I recently cashed in on one company’s excellent customer service in social media, and I thought I’d share. Due to some extenuating circumstances, I really needed to talk to my bank–Bank of America. I called them to no avail. In fact, [...]
Sharing news and information I've learned about Marketing 2.0 and social media for business.