Making Friends With Companies on Twitter

Last Thursday, I attended a Triangle AMA event, which happened to be the only stop in North Carolina for Scott Stratten’s Unbook Tour. The entire event was awesome, but I’d like to focus on a story Scott told about tweeting with a business. Scott was introduced to an online scheduling service—Tungle.me—by a friend trying to

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Why I Hate Product-Company Exclusive Contracts

Have you ever wanted to buy a  product, only to find out that you can’t have it because some company you’re not a customer with has exclusive rights to it? This is a problem I’ve encountered more than once in the technology world over the years. Examples include: iTunes can only be played on iPods.

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