I first wrote this post for the SAS blog Conversations and Connections. SAS has been awesome enough to let me repost it here. Week of August 23, 2010 (Monday, 8/23) Day 50: I attended the external communications staff meeting today. We talked about Web and SEO for SAS. Pretty interesting stuff. (Tuesday, 8/24) Day 51:
Laurie Ruettimann, former author of PunkRockHR.com (the last post was today) and new HR consulting service owner (Voice of HR ), spoke at a Triangle AMA event this morning entitled “Using Social Media to Land Your Next Job.” She started off the session by describing herself as a “failed human resources professional,” and telling us that
What were the best customer service experiences you ever had? I’ve got three. Antonya was a call center representative for Geico back in 2006. I was getting my own car insurance for the first time. I’d moved out of state and so I was no longer on my family’s plan. I had no idea what