What were the best customer service experiences you ever had? I’ve got three. Antonya was a call center representative for Geico back in 2006. I was getting my own car insurance for the first time. I’d moved out of state and so I was no longer on my family’s plan. I had no idea what
I read a post by Christopher S. Penn today called, “Welcome Aboard!” It’s an introductory tour of his online presences to help integrate new followers and friends. To keep them coming around. Like how martial arts schools give you a free uniform or gyms have a tutorial session on using their equipment. Something to make
Wayne Sutton came to SAS today to talk about our social media involvement. Can SAS be #1 in social media? He started out by altering the famous quote, “With great power also comes great responsibility.” Wayne’s version is: “With great analytics software also comes great social media.” The Internet is now social. LinkedIn has more