How to: Improve Customer Engagment

I first wrote this post for the Media Two blog Media Two Point {oh!}. They’ve been awesome enough to let me repost it here. This is the fourth in a series of posts where Morgan and I will be addressing the top 10 questions for social media marketing in Social Media Examiner’s 2011 Social Media Marketing

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Social Fresh: KEYNOTE – The real-time revolution

Presenter: Amber Naslund (@ambercadabra) Director of Community for Radian 6. From the program: New blueprints for doing business at the speed of now. Our keynote is a special treat this year with Amber Naslund presenting for the first time in Charlotte. She is one of the highest rated speakers in Social Fresh history. And she

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