I say it all the time. Customer service is so important in social media. I recently cashed in on one company’s excellent customer service in social media, and I thought I’d share. Due to some extenuating circumstances, I really needed to talk to my bank–Bank of America. I called them to no avail. In fact,
I first shot this video for the Media Two blog Media Two Point {oh!}. They’ve been awesome enough to let me repost it here. It was so cold this week we could only venture out to our awesome neighbors down at DesignBox to film another #FollowFriday episode. If you can’t see the video, you can watch
I first shot this video for the Media Two blog Media Two Point {oh!}. They’ve been awesome enough to let me repost it here. It’s getting colder, but the social media team at Media Two Interactive braved the 40 degree weather to film another #FollowFriday episode. This week we decided to take over the elevators at